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Example System / Case Management FAQ 

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What is case state "FIXING"

What does this state mean

This issue has been put to the task plan of the next release.

However, actual schedule for release has not yet been determined yet. Depend on the nature of the release, the schedule can be in the range of 2 weeks, and 6 months (still unconfirmed).

See also

  • Is there any deadline of case solving?

Internal notes for staff

(to be written)

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