Commercial license resumes general availability. Stop supporting the iOS platform.
Date: 2023-06-30
Commercial license resumes general availability
Genius Vision has resumed the online license purchase system to a functional state. It has been deactivated for general availability since 2019/7/9 due to a series of "refund attacks" initiated by individuals including but not limited to Rick McLaughlin, Michael Dimas, and George Reuss.
As we have explained abundantly on our website, we believe the "unknown group" constituted by those individuals has planned those attacks in order to gain improper control of Genius Vision. Throughout the years we have developed new strategies to combat the unknown group and therefore we decided to reopen the online license purchase system.
It is, however, noteworthy to say that please refrain from any further "refund" requests. Genius Vision NVR is a piece of professional software. Some users feel they are eligible for a refund simply because the software did not meet their expectations or does not work in their own scenario. We cannot stress enough that this idea is WRONG. Requesting any "refund" causes a profound burden and trouble to the seller's business, logistics, and mind. We strongly urge everyone not to engage in such wrongful practice.
About Lite edition license
Lite Edition has not been generally available and thus will not be included in the change this time. The idea of Lite Edition is to reduce price in exchange for volume. Therefore, for inquiries of license purchase amount larger than US$10,000, please contact us for Lite Edition availability.
Stop supporting the iOS platform
As a formal announcement, Genius Vision has officially stopped support for the iOS platform. The reason is mainly financial because supporting the iOS platform means continuously investing in new Apple hardware and software. New customers should not expect Genius Vision to work on the iOS platform. However, if you have already installed our APP on your iOS device, it should continue to work.
If you would like to sponsor Genius Vision to continue to support the iOS platform, the amount required is US$10,000. Contact us if you are interested in such a sponsorship.