Case Management State Preview

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Case ID:

IDENTIFY - Identifying problem type (What does this mean)

Wait for GV staff review, while providing more info

Identify problem type.

Determine this case is non-reproducible
Determine this case might be a reproducible, but not inside Example System.
Determine this case is reproducible inside Example System.
GV attempt to resolve the issue from somewhere other than the software itself.
Determine this case can be resolved using technical knowledgebase.