Example System Community Platform

Case Management State Preview

 Use Disqus (at the bottom of the page) to engage case discussion.Case ID:

Current status

NREP_ACTION - Actionable information pending review. (What does this mean)

Troubleshooting case information

Case title
Description
Client name
Type of information

Detailed guidelines please visit this FAQ.
Actionable information

Please include possible causes, two-sides of the story (good and bads), or suggested actions. Detailed guidelines please visit this FAQ.

 

What client can do...

Wait GV's response or continue to provide more actionable information.

What GV staff can do...

Review if provided information is really actionable.

Choose GV staff's next step

Determine information is actionable. Action will be scheduled by R&D

Determine information is not actionable.

Determine information is not actionable due to cost issue.