Example System Community Platform

Case Management State Preview

 Use Disqus (at the bottom of the page) to engage case discussion.Case ID:

Current status

PENDING_RES - An issue has came to GV's attention. However, due to lack of certain resource, an effort to resolve the issue has been postponed indefinitely. (What does this mean)

Need client input

Case title
Description
Client name
Type of information

Detailed guidelines please visit this FAQ.
Actionable information

Please include possible causes, two-sides of the story (good and bads), or suggested actions. Detailed guidelines please visit this FAQ.

 

What client can do...

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Choose client's next step

Choose to provide actionable information. Please provide information before changing state.

What GV staff can do...

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