Example System / Genius Vision Press Release
Paid license replenishment procedure announced
Date: 2017-09-21
"License replenish fee" is one kind of software maintenance fee, which is commonly seen in software vendors. Generally speaking, software maintenance charge is required after certain amount of time is passed, or certain change is incurred (such as hardware or system change). In the past, Genius Vision doesn't provide any means to charge for software maintenance fee. With the policy update announced at 2017/6/23, a new license replenish fee and policy is now in effect.
As our system maintenance manual well suggested, normal practice of license installation is that user should firstly install the license in ONLINE state for a short period of time. After the system (including hardware) is confirmed to be stable, the user should commit the license to the hardware within one year. However, some users, for one reason or another, may fail to do so in a variety of ways. In these cases, license will be lost, and replenishment might be needed. It is similar when your hardware is broken for any reason, you need to buy another one, or send to maintenance facilities, from which some repair fee may incur.
Now that the rules has been announced, users can apply for license replenishment when needed.
More information
See also
- Announcement regarding online license state policy enforcement updates
- My hardware is broken (or I changed my system) and the license code is committed to the hardware so I lost them with the hardware. Can you resend me license?