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When I pay, I encountered PayPal payment failure, what should I do?

Please follow some common steps to resolve your issue:

  1. Change a computer or try different browsers. Some of our customers reported that they had encountered transaction problems with some versions of IE.
  2. Try another credit card (currency is not an issue, as long as you have enough balance in the currency of the card you are sending the payment in it will take it from that currency balance).
  3. Genius Vision license is a type of virtual digital goods. Some credit card doesn't allow this type of transaction. Please call your credit card issuer to confirm.
  4. Please contact Paypal about any other payment issues.

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