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Example System / Genius Vision Technical FAQ 

[Frequently Asked Questions]   

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I can’t connect to my ONVIF-compliant camera. Help!

It’s known that possibility exists that two ONVIF-compliant devices might not be working together. In our experience, it might be caused by:

  1. Firmware or software bugs.
  2. Different interpretation of ONVIF specification among developers.
  3. Ambiguous specification definition or specification bugs. (Yes, specification can contain bugs)

We offer comprehensive process in our ONVIF verification program to resolve such issues. You may urge your supplier to participate this program to reduce compatibility problems.

See also

  • Why can't you support individual users about IP camera compatibility issues?
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