Is there an English speaking direct contact available through phone, Skype, or VOIP, so we can ask technical questions directly, without an intermediate to slow responses down?

No.

It's our policy to respond any questions only when there is a trackable text record. Therefore, interactive voice communication is not allowed according to this policy. The preferred way to contact us is through Email. We promise we will reply you as soon as humanly possible.

If you want to chat with us interactively, you may use the Business Chat function directly on our website. If someone is available, he will answer the chat right away. This chat function look like the following picture, which is located on the right-bottom side of all pages under our official website: http://geniusvision.net

See also

• Contact Us.
• How to estimate fee required for consultant services? (including SDK tech-support, software-modification, or remote assistance)