Example System / Genius Vision Rapid Answerer
How to estimate fee required for consultant services? (including SDK tech-support, software-modification, or remote assistance)
- Only subscribers/distributors who pay an monthly deposit (actual number is available upon request) are eligible for such services. The up-front payment will be converted to the same value for licensing fee deduction within the same contract year, along with the discount enjoyment, these subscribers are given the same amount of credit for “special services”, such as technical support on SDK, remote diagnostics, software modification.
- When we receive the application for Consultant Service, we will estimate the ballpark figure of the cost. If the credit level is sufficient to cover the expense, we will then schedule the task.
- The bill will be issued after the service is completed, not before.
- The subscribers/distributors may consider to apply more Consultant Services once they are satisfied with both the result and the pricing of the previous one. However, having adequate credit level is prerequisite for getting these services.
- All modification requests shall go through formal product development review process, and therefore we might not do arbitrary modification. Check See also section below.
Examples of project-based consultant service
- How to integrate IO Module with the software?
- How to integrate Access Control system?
- How to use PTZ keyboard (which is External PTZ Module) and LILIN PIH-931D as an example
Remarks
- “Project specific modification" in which specific time-frame is required (no matter what is asked to modify), and needs constant maintenance over time, in other words, annual renewal is required.
See also
- Can you do arbitrary software modification?
- How to become a volume distributor who gets significant discount?
- I want to know price information.
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