I can’t use PTZ on VendorX/ModelY camera. Help!
First of all you have to verify and ensure the camera PTZ is functioning well through other means. If the outcome is positive then connect it to our software and select appropriate driver. This example will take Axis as an example, each driver will be slightly different. You need to find UsePTZ option and enable it.
- I can’t use FunctionZ on VendorX/ModelY camera. Help!
- Why can't you support individual users about IP camera compatibility issues?