What are the supported OS

Windows XP/2003/7/server 2008/server 2012. Preliminary test shows Windows 8 is also supported.

For server-side OSes such as server 2008/server 2012, you might not see video display correctly because of lack of DirectX or driver support on the OS. You need to enable compatible mode to see video, however using this mode will decrease system performance.

Internal in our lab, we use Windows 7 32-bit / 64-bit as our primary testing bed, so Windows 7 is currently the most recommended OS.

If you run our software on a version of Windows and run into problem, please follow troubleshooting guide to report a problem.

And no, we don't support Linux, Mac, Windows Phone, or Raspberry Pi, and we don't plan to.

See also

• How to Enable Video Compatible Mode
• An unknown cause in the field has stopped the software from working normally. Can you help me?