Example System / Fields problem FAQ for paid customer
I am having emergency problem in the field and need immediate support, can you help me?
We are very sorry you are having an emergency problem.
However, because Genius Vision is focusing on core software R&D, any support request will incur the task scheduling issue. Therefore, we recruit Value-Added Resellers worldwide to provide the frontline services, they expedite response times, and create value-added packages. The regional VARs can be reached at the following link:
On the other hand, if you hire us as consultants, we will be able to help your emergency problem with our strong R&D capabilities.
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