What should I do and what the cost will there be if I must have the problems of my system inspected by Genius Vision R&D staff?
System inspection or issue clarification fall under the scope of Genius Vision “Consultant Service”. If you are an monthly subscriber then you can follow the rules specified at "How to estimate fee required for consultant services?" to estimate the fee required for such service.
If you are not an annual subscriber, a USD10,000- deposit is a prerequisite for obtaining such kind of service. The minimum cost will be no less than USD10,000. The actual amount can only be justified after the process completed, not before. Please note however:
- We will try our utmost to fix the problem, but we can't guarantee the issues will be resolved. As a known phenomenon, not all computer related issue can be fixed. You should be aware and be prepared that no matter what the outcome will be, the bill must be paid.
- A full set of system in our lab is required in order to carry out the task.
- Failed to reproduce exactly the same symptom in our lab can lead to the issue unresolveable.