Example System / Genius Vision Rapid Answerer 

[Frequently Asked Questions]    [Camera Supporting FAQ]   

Search by question:   

I want to confirm if camera X model Y is supported.

Hint: You may want to read System Integrator's Manual thoroughly.

Now you can check Community Platform

Community Platform is an initiative to improve global IP camera compatibility. By sharing IP camera connectivity information, you can contribute to the IP video community to help everyone connecting to the same type of camera you're using. You also benefit from the knowledge shared by others.

Secondly, check ONVIF camera matrix

ONVIF matrix can be found here.

Does your software support XXX camera? How can I get the video stream?

See also

Can I use PTZ function on Foscam?

No, it's not currently supported, nor is audio for Foscam. Not all Foscam models are supported, only M-JPEG series.

Can you confirm that your software is compatible with camera VendorX/ModelY?

Please refer to following FAQ entries:

How to use PTZ function on camera VendorX/ModelY?

First of all you have to verify and ensure the camera PTZ is functioning well through other means. If the outcome is positive then connect it to our software and select appropriate driver. This example will take Axis as an example, each driver will be slightly different. You need to find UsePTZ option and enable it.

See also